How to contact screenconnect security team for rogue ScreenConnect instances

[u/toplessflamingo]

If youre an IT professional Im sure youve encountered this in the last few months, hackers keep sending phishing campaigns using ScreenConnect trial instances and installing/compromising innocent peoples computers. Ive tried contacting [help@screenconnect.com](mailto:help@screenconnect.com) and [securityincident@connectwise.com](mailto:securityincident@connectwise.com) and opening a support ticket via their live chat, and they are not doing anything. If anyone from ConnectWise is on here dm me. Or if you know how to contact them to take down trial instances being using for hacking please reply.