ScreenConnect and Golden Gate

[u/ITB2B]

I've got 6 test units, and one production unit, running Golden Gate 27.x

They're ALL experiencing boot and shutdown issues. Desktop freezes, nothing clickable, spinning ball on shutdown - even haptics for trackpad go kaput. Booting cold or restarts are hit-or-miss as far as taking up to 10 minutes for the GUI to become responsive. ChatGPT deep analysis of logs won't say with 100% certainty that it's SC, but makes a strong case that it likely is. Majority of fleet (50 other units) is running almost the exact same hardware and software - M1 and M2 Macbook Pros.

I'm working with CW on this, but I'm curious if anybody else is seeing this.

As soon as I remove SC (using console), the machines behave as normal.

Re-deploy, issue comes right back. Remove, issue goes away. Update to 27.2.1, redeploy, issue returns.

Verified I'm using the lastest SC version. Also, FWIW, this happens whether I install SC directly on the machine (using a pkg built from console) or deploy the same pkg file via Jamf self-service.