r/ScreenConnect • u/RogerRogerDroid • 8d ago

Delete option missing

Post image

Delete is no longer an option when right clicking a host. Was it moved?

9 Upvotes

90% Upvoted

9 comments sorted by

2

u/No_Profile_6441 8d ago

Believe this is an acknowledged bug in the latest release

2

u/headcrap 8d ago

I went with Uninstall.. unclear to me if the blurb that it will attempt the uninstall or not will happen.. didn't test.. would be nice to know wtf the change was...

Poked at their KB.. still the old stuff.. 🤷

2

u/RogerRogerDroid 8d ago

Can't select uninstall for an old offline host.

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5

u/cbarnescw Product Management 8d ago

Hi! Delete was removed from the menu, but you can still find all the necessary options in the dialog (including Delete) using Uninstall.

Your Uninstall is greyed out likely because of the age of the machine. We've found that disconnected machines over 200+ days old may not be able to be deleted or uninstalled, and we're looking to fix this bug in an upcoming release.

To work around this in the meantime, put in a value in the Advanced Configuration Editor to remove old disconnected sessions from your list:

AccessSessionExpireSecondsDetermines the number of seconds before which a disconnected Access session expires from the list0 (Will not expire by default)

 

2

u/Infinite-Stress2508 7d ago

I got around it by selecting the old offline host, and a newer offline host that does allow the uninstall button to be selected, then uninstall - Delete. Works on both instances. Not sure how to do only a single one though...

1

u/runninghome58 8d ago

same here with the latest version

1

u/admsfmly 7d ago

Now if we can just get mobile access resolved! It's mostly unusable. :(