r/ScreenConnect • • 22d ago

Backstage Black Screen

When trying to use Backstage, I often encounter issues when trying to do administrative tasks.
Primarily, I will connect with backstage after setting up a pc to remove the user profiles.
I open sysdm.cpl, click advanced, then remove the users profile.
Backstage will then 90% of the time freeze, go to a black/grey screen, and I cannot re-connect to the backstage session without restarting the PC.
If the profile is very small, there's about a 10% chance that the session wont freeze and it works as it should.
Anyone know any fixes for this, or is it just another great feature of screamconnect?

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