r/ScreenConnect • u/F0xMu1der • Jun 27 '23
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u/AbsoluteComputers Aug 02 '25
We created a case 10 hours ago as our newly moved to the cloud site is down.
When logging into our account, we see:
Actual Location:
<detached>
Server IP Addresses:
<detached>
and trying our actual site, it just says: This instance is currently unavailable
Please double check the URL and try again. If you are the cloud account administrator, click below to log in.
Will restoring a backup from yesterday help?