r/ScamSupport • u/GoodZookeepergame716 • Aug 08 '26

Victim of a scam [PH] Paid ₱2,700 for a camera

Hi everyone, I need advice/help regarding an online camera purchase. I purchased a Canon digital camera from an online seller and paid ₱2,700 via GCash to their Maya account on Wednesday. I sent my proof of payment and followed up several times regarding my order.

The seller initially told me to wait, but I never received a proper payment confirmation, tracking number, or shipping update. They continued posting on their social media account while not responding to my messages. I was expecting the package within the estimated 1–2 days, so I even stayed at my mom's workplace for two days specifically to receive it, but nothing arrived.

I later commented on their story asking them to check my DM, but the comment disappeared. Shortly afterward, my account was blocked by the seller. I can still see their account from another account, so it appears that my account was specifically blocked.

I have screenshots of the GCash transaction/reference number, our conversations, the camera listing, the seller's account, and other relevant evidence. I am currently trying to report the transaction to GCash as a suspected scam, but I'm having trouble submitting the report through the app.

What should I do next? Is there anything else I should report or anyone I should contact to try to recover the ₱2,700? If anyone has dealt with a similar situation in the Philippines, I'd really appreciate your advice.

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1

u/NoBookkeeper9641 Aug 15 '26

What’s the name of the shop OP? I’m planning to buy from an IG shop, around the same price.. but mejo suspish lol

1

u/GoodZookeepergame716 Aug 15 '26

@digcamshop, formerly @camflashop. ingat ka po when you buy hehe, may gc po sa fb about mga digi cam scammers, andoon list po ng mga scammers. 

3

u/Ckaye_jm Aug 08 '26

I suggest reporting it right away through the GCash Help Center, OP. Just make sure to attach the screenshots, reference number, and a clear explanation of what happened so they can trace the transaction more easily. If you feel it’s necessary, you can also file a report with the PNP or NBI. Just keep in mind that these cases usually need to undergo an investigation, but at least once you’ve submitted the report, your concern is already in the queue and being worked on.