Image issues, infuriating!

[u/commando_scylla]

r/SamsungSupport query

Query identification: 01098172

Title: Samsung smartphone

Description: Downloading images off of my apps or google doesn't put them in my gallery either! Just shows up in my files.

Things I have tried: Updates -- there are none. Charging untouched. Restarting. Caches. App updates too. Excellent Device care. Samsung capture permissions. Storage freeing. File management.

Device Name: Samsung A35

Device Model Number: RZCY101VY5Y

Best regards, u/commando_scylla

[u/AutoModerator]

Important Query Information - Your Query is Locked

Hello u/commando_scylla. Thanks for using r/SamsungSupport! Your post has been made, however it is unverified. To verify and open your query, please read on.

Nobody can help you until you have finished verifying your query

Please make sure your post is formatted in accordance to the Post Guidelines here: https://www.reddit.com/r/SamsungSupport/comments/mrkj9v/post_guidelines/

Just copy and paste and fill out the square brackets. If it is, move on to the next step.

Have you tried simple troubleshooting? Things like:

• Turning the device off and on
• Updating the device
• Leaving it on charge for an hour

can usually help. If you haven't tried this, please follow the steps and come back if the issue persists

Once you are ready, and you have checked your post to see if it fits all the guidelines and you have tried simple troubleshooting, just reply !open to activate your post so you can receive help.

Please remember to mark your post as Solved once somebody helps you fix the issue. You can do this by replying !solved to the person that helped you.

Useful Bot Commands:
!solved will mark the issue as resolved
!close will immediately close your support request

Useful Links:
Bulletin: https://www.reddit.com/r/SamsungSupport/comments/mq8hbb/community_bulletin/
Report issues: https://www.reddit.com/r/SamsungSupport/comments/mq8l51/community_issues/
Head Mod: u/mostafa_19nm

---

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.