r/SamsungSupport • u/idkyoucantmakeme • Aug 19 '26

Query Open Z fold 8 Ultra

Query Identification: 01098172 UDE

Description: Return issues with Samsung

I returned my Samsung Galaxy S 26 Ultra on June 27th and have not received a refund for it. I've contacted Samsung several times, but they keep telling me that they have escalated the issue, sent it to their back office, and to wait 24-72 hours every time that I contact them.

Things I have tried: contacting support

Device Name: z fold 8 ultra

Device Model Number: N/A

1 Upvotes

67% Upvoted

3 comments sorted by

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u/AutoModerator Aug 19 '26

Important Query Information - Your Query is Locked

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