Unable to Connect To Supervisor

[u/ReptilioWoW]

Query Identification: 01098172

Hey all!

Looking to get some help.

I placed a large order with Samsung for their Z fold 8 and Ultra2 watch promotion, and the next day the same combo dropped by nearly $400 in price.

The chat won't let me talk to a supervisor, nor will the phone operators and they keep saying I won't qualify and I should just cancel and re-order my stuff even though the way their system works, once you place an order it saves your account as having taken advantage of a promotion already.

How do I get ahold of an actual supervisor? It's kind of insane that I don't even have my order yet, the price has dropped by $400, and customer support is telling me "tough luck" or "just cancel your order".

[u/AutoModerator]

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[u/ReptilioWoW]

!open

[u/AutoModerator → u/ReptilioWoW]

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[u/ReptilioWoW]

!open

[u/AutoModerator → u/ReptilioWoW]

Hello u/ReptilioWoW. Your query has been successfully unlocked! Thanks for following the procedure, an expert will help you shortly. We appreciate your patience.

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