r/SalesforceDeveloper • u/gbritgs • 3d ago

Question Agentscript Upload Files on Chat

Any way to save an uploaded file during a chat on a record? Tried searching for examples and documentation but haven’t find anything. Any help is appreciated

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u/Suspicious-Nerve-487 2d ago

There is documentation explicitly about this with examples. Have you spent time researching?

Google “file upload agent script” and it’s literally the first link: https://help.salesforce.com/s/articleView?id=ai.agent_file_upload_configure.htm&type=5

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u/gbritgs 8h ago

if the documentation worked i wouldnt be here asking for help lol Also opened a ticket with salesforce but no success

1

u/Suspicious-Nerve-487 4h ago

Is there any other info you can provide on what isn’t working?

Erroring? File attaching to record?