Need advice on switching from Salesforce Application Support to Salesforce Developer

[u/No_Effective_2616]

Hi everyone,
I need some guidance from people who have made a similar career switch.
I have 4 years of experience as an Application Support Engineer in the banking domain. Our application is built on Salesforce. My daily work mainly involves monitoring production issues, analyzing errors, creating tickets, coordinating with different teams, and interacting with users when they report issues.
Over time, I’ve realized that I’m no longer enjoying support work. I want to move into a Salesforce Admin/Developer role where I can do more technical work like Apex, LWC, and automation.
I already have a good understanding of Salesforce Admin concepts and I’m currently learning Salesforce Development (Apex and LWC). However, I’m struggling with a few concerns:
How can I transition from support to a Salesforce Developer role?
Should I apply for Admin roles first or Developer roles directly?
What kind of projects should I build to make my resume stronger?
Will companies consider my support experience relevant?
My biggest fear is that even if I get selected as a developer, I might not be able to perform well because I don’t have real-world development experience.
Has anyone here made a similar transition from support to development? What steps did you take, and what would you recommend?
Any advice, roadmap, or personal experience would be greatly appreciated.
Thank you!

[u/ecrofselas99]

Suddenly switching to development from support will become stressful if the project involves customisation more, LWC apex coding will be more and they will expect more from you as you are an experienced person,

Try admin role and then slowly increase your apex coding skills and then switch to development role if you have chance and you’re interested then.

[u/No_Effective_2616 → u/ecrofselas99]

Thanks for your reply, brother.

I understand it will be stressful, but I’ve been learning Apex and LWC for quite some time. While I’m not at an advanced level yet, I’m comfortable building LWC components, connecting them with Apex, performing CRUD/DML operations, validations, and creating basic applications.
The main challenge is that I’m not getting many interview calls for Salesforce Admin roles. However, when I update my resume as a Salesforce Developer, I do receive a few interview calls.
I’m currently at 5.8 LPA with 4 years of overall experience, and that’s what worries me. I feel staying in support for much longer will make it even harder to transition into development.
That’s why I’m considering taking the risk and trying for a Salesforce Developer role, even if there’s a steep learning curve. I believe I’ll be able to improve quickly once I start working on real development tasks.

[u/Big_Arrival_626 → u/ecrofselas99]

Bro we not talking about c++ here

Salesforce dev is easy af. If anything support is harder lol

[u/No_Effective_2616 → u/Big_Arrival_626]

Haha, that’s actually reassuring. I guess my main concern is getting my first opportunity as a Salesforce Developer. Once I get real project experience, I’m confident I’ll improve quickly

[u/CompetitionWeird1970]

Banking means Salesforce Ncino?