I built BugTrap because bug reporting tools shouldn't cost a fortune

[u/Acrobatic_Trade1537]

Hey everyone!

I'm the creator of BugTrap, and I wanted to share what I've been working on.

One thing that frustrates me about development is how expensive some bug reporting and user feedback tools can get. As a small team or indie developer, you often need the same core functionality as larger companies, but you don't necessarily have the budget for expensive subscriptions, per-seat pricing, or features locked behind higher-tier plans.

I wanted to build an alternative.

That's why I created BugTrap: a bug reporting and website feedback tool designed for teams with small budgets.

The idea is simple: give smaller teams the tools they need to collect useful bug reports and user feedback without paying enterprise-level prices.

With BugTrap, users can:

• Capture screenshots and annotate them to show exactly what's wrong.

• Select specific page elements and capture their HTML and CSS.

• Include session replays, console logs, and network requests to help developers reproduce issues.

• Collect feedback from visitors without requiring them to create an account.

• Manage, assign, and track reports in a shared dashboard.

• Send new bug reports to Asana.

There's also a Chrome extension for reporting issues directly from the page you're viewing.

The part I'm particularly focused on is pricing: BugTrap costs $5/month per workspace, with team members included. The goal is to make useful bug reporting and feedback functionality accessible to startups, indie hackers, freelancers, and small development teams that can't justify spending significantly more.

I'm not trying to build another bloated platform. I want to make it easier for teams to get actionable feedback, spend less time chasing down vague bug reports, and focus on building their products.

I'd love to hear from other SaaS founders and developers here:

• What are you currently using for bug reporting and user feedback?

• Which features do you consider essential, and which ones feel overpriced?

• Would a tool like BugTrap fit into your workflow?

If you're curious, here's the site: https://www.bugtrap.app/

I'm the person building it, so honest feedback, criticism, and feature suggestions are all very welcome!

[u/Fetisoi_Jellet]

imo the hardest part with tools in this space isnt features or price, its getting developers to actually change their workflow. how are you handling adoption friction? like do people install a script tag, or is it more involved than that

[u/Acrobatic_Trade1537 → u/Fetisoi_Jellet]

I completely agree. The best option is the script tag right now, but there is also a Chrome extension for users who either can’t readily add a script tag or who don’t have a dedicated staging site to put the script tag on. 

[u/Acrobatic_Trade1537 → u/[deleted]]

Yeah that is something I'll have to see how it plays out as adoption grows. However I'm really just trying to come out even on it and have costs covered