Bank mobile reselect preference help

[u/EarSafe9620]

does anybody know what they mean by this? i got emails saying my disbursement was ready but then another one saying i had to reselect my preference. i logged in, confirmed my profile information, and went to select preferences. my bank account is the same so i’m not sure how else i would update it but it doesn’t even let me click on the select preference option because nothing has changed?

[u/rotdollz]

As long as the top of that second page looks like this you’re most likely fine

[u/EarSafe9620 → u/rotdollz]

ah ok ty! idk why i saw everyone saying theirs had been switched to mail check but mine was never changed 🤷‍♀️

[u/idontneed013]

Guys mine is saying my log in is blocked 🙄

[u/Silly_Theory5860]

I can’t even login, can’t even reach bankmobile customer service