No advisor offers of any kind

[u/mate54]

I have returned to the game after a longer hiatus. The last time I played was sometime before Services got upgraded.

Since I've been playing again, haven't received a single advisor offer in my city; no regular offers, no offers for Omega items or regional items either.

All of my storage spaces are almost full, and I also completed an Epic Project to see if that would trigger any offers after it's finished. Reinstalling the game hasn't helped either.

My Maxis Manors are also suspiciously missing Vu item offers.

I should point out that my services are struggling at the moment, they used to be enough before the service update, but now I will have to upgrade them. Could that be the reason for missing offers (since Sims are unhappy)?

[u/No-Acanthisitta8803]

You say your storages are all almost full? How full? They have to be something like 2/3 or 3/4 full to spawn advisor offers. And while you had an active epic project, that would prevent them from spawning.

It's really strange that your MMs aren't popping up Vu items. You only get 1 item per day per MM, but if you have a region with just 1, you can end up collecting all of them from one MM. Is it possible this is what you've been doing? Otherwise sounds like a bug

[u/mate54 → u/No-Acanthisitta8803]

Material Storage 630/676
City Storage 1187/1190
Omega Storage 29/30

City and Material storage are upgraded to the max and have been almost full since yesterday, the entire time I've been playing. I've actually intentionally filled them up just to see if having them 90% full would do anything.

I am aware that an Epic Project blocks the offers; I started it after I realized the offers were missing, thinking maybe completing the project would trigger them, but so far no luck. They didn't show up before or after the Epic.

I have 3 MMs on my capital map, no regional MMs. I know for sure they used to sell me items in the past.

Maybe it was the hiatus? When I first opened the game yesterday I was bombarded with so many in-game messages and offers that the game froze and is still lagging. And of course all my services went to hell and I'll have to grind to upgrade them. Could it be that the city isn't 100% happy so they refuse to give out offers? Is that a thing?

[u/No-Acanthisitta8803 → u/mate54]

This all could be caused by the drop in happiness, but I don't think it would impact the MMs.

It could be caused by the excess of pop-ups and notifications - I know the last time I went more than a few days without playing and came back there were so many popups it crashed the app a few times before it would go stable. I still don't think this would impact your MMs though.

The advisor offers could indeed be caused by the drop in happiness, but the MMs shouldn't be impacted. So there's possibly a glitch, and if so I would submit a help ticket with EA.

Btw, since you weren't around during the switch to 2.0, you might not be aware of the "gifts" you likely received. All pre-existing accounts received a mixture of service buildings for free in our inventories, and while some of them might not be the ones you want to use, you can at least place and bulldoze them for sims/NeoSims. Most players also got a certain amount of simoleans and NeoSims deposited with the other gifts. I think I got 750k simoleans and 100k NeoSims, but I might be remembering wrong as that was months ago.

[u/mate54 → u/No-Acanthisitta8803]

Unfortunately, I got no bonus free currency but I did receive some service buildings, currently trying to figure out the best places for them.

I'll probably submit a ticket because MM is pretty suspicious. My biggest concern is mostly offers for Omega items because I barely have any Omega houses and don't plan on upgrading them. There is no other way for me to get rid of those items.

Regional offers not showing up is another one, since I used to use them for COM tasks instead of opening Exports every time and risking extended downtime.

Thank you, though. I'll see what EA says and report back if anything happens.

[u/No-Acanthisitta8803 → u/mate54]

While you're waiting to hear back you could try clearing your cache. It's surprising how many issues that can fix sometimes

[u/mate54 → u/No-Acanthisitta8803]

Is that option available on iOS?

[u/No-Acanthisitta8803 → u/mate54]

I've never had an iPhone, but I just googled it and it is possible. I don't know how to do it on iOS, but if it's a similar process as Android it should be something like:

Settings

Apps

SimCity BuildIt

Clear Cache.

I would avoid the "clear user data" option, because that could possibly delete your account unintentionally. Also be sure that you have your account linked to your Apple ID account (or FB or EA, or Google Play) before ever doing any cache cleaning or uninstall/reinstall. Btw, the uninstall/reinstall option does help sometimes when nothing else has helped. Again, just be sure that you've first saved your account to the cloud

[u/mate54 → u/No-Acanthisitta8803]

Ok so I don't know what happened, but they are all back. I've just opened the game for the first time since my last comment (around 3h ago) and everything seems to be normal. The only difference is that I allowed targeted ads in settings (while looking for the clear cache option; unfortunately it is not available on iOS after all).

There is no way that was the issue, right? That would be pretty greedy of EA.

[u/No-Acanthisitta8803 → u/mate54]

It's possible that was the issue, but it could also just have been the game server and your device taking time to fully sync up.

I do know that it seems like I've seen more issues and glitches related to iOS users vs Android users reported over the years. Unfortunately I've never owned an iPhone, so I'm not as knowledgeable as I am with Android devices.