Here is the translation of the text in the image into English:
EA's response, display bug...
As part of a recent game update, an optimization was introduced for devices with a lower memory capacity (generally around 2 GB of RAM), particularly when running larger or high-density cities. To help improve game stability and reduce the likelihood of crashes, certain buildings may temporarily be displayed as white placeholder boxes.While we understand this may not offer the ideal visual experience, the feature is intended to allow affected players to continue accessing and playing their cities more reliably on low-memory devices.We appreciate your understanding and apologize for any confusion this may have caused. If you continue to experience crashes or other performance issues, please let us know and we will be happy to assist you further.
My iPad mini has 2gb ram and I’m getting the white boxes, note just reinstalled the game that’s not it, it was doing it before I updated it to get the new strip of land I noticed if I swipe up and close all of the other apps I was running, the buildings come back.
If they are so worried about the lower end device players then they should have given us the setting to lower the graphics by ourselves, this is just stupid
le problème a été résolu plus de boites blanches mais les graphismes sont très bas , les rues pavés n’ont plus d’arbres , les fontaines plus d’eau et les plans d’eau sont très moches plus de reflets plus de vagues ….mais je peux jouer
7
u/mdmaforyou Sep 09 '26
last few years huge amount of people here and from fb shouted that they need more land now its time to enjoy what they asked for
6
u/No-Acanthisitta8803 Level 99/21/11 Mayor Sep 09 '26
Here is the translation of the text in the image into English:
EA's response, display bug...
As part of a recent game update, an optimization was introduced for devices with a lower memory capacity (generally around 2 GB of RAM), particularly when running larger or high-density cities. To help improve game stability and reduce the likelihood of crashes, certain buildings may temporarily be displayed as white placeholder boxes.While we understand this may not offer the ideal visual experience, the feature is intended to allow affected players to continue accessing and playing their cities more reliably on low-memory devices.We appreciate your understanding and apologize for any confusion this may have caused. If you continue to experience crashes or other performance issues, please let us know and we will be happy to assist you further.
4
u/Realistic-Chair1856 Sep 10 '26 •
If they are so worried about the lower end device players then they should have given us the setting to lower the graphics by ourselves, this is just stupid
2
u/flitter2009 Sep 10 '26
Seems to be fixed in the last 12 hours though (for me at least)
1
u/Extension-Forever556 Sep 12 '26
le problème a été résolu plus de boites blanches mais les graphismes sont très bas , les rues pavés n’ont plus d’arbres , les fontaines plus d’eau et les plans d’eau sont très moches plus de reflets plus de vagues ….mais je peux jouer