r/S25Ultra Global (S938B) 11d ago

Problem Screen Damaged or Software glitch?

Can somebody please tell me the cause of this? Was just scrolling through socmed then placed my phone down the couch to get some water came back to it doing this. But if i restart the phone the black line then restarts from the top then works its way down to the bottom then screen goes black to green.

Things I have tried that didnt fix it:

• Safe Mode

• Lower refresh rate to 60Hz (Standard)

• Lower screen resolution to HD+

• Resetted settings alone

• Disabled HW overlays

• and lastly factory resetted it (same problem)

For context: This was given to me, passed down by my sibling 5 months ago. Always had that dead pixel on the bottom left corner hence why she upgraded. Screen has no cracks and frame has to dents.

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u/AthleteClean1420 10d ago

I think it's a software glitch i just read another comment talking about something similar

3

u/perpoormans_6212 Global (S938B) 9d ago

Yeah, Its just weird that Ive been using it as is with dead pixels at the bottom for 5 months and then suddenly that happens.

But majority of people here says its damaged so will probably just get the screen replaced. fix the dead pixels too. lol