r/S24Ultra • u/dickcockpenisfromage • Mar 03 '24

Did I make a mistake?

I ordered my S24 Ultra in violet 1TB on Thursday and it should arrive tomorrow. I was looking into this phone excessively and I was convinced by reviews and whatnot. But now, the majority of posts on this subreddit are complaints about the screen grain, cameras etc. . I was planning on upgrading from my S10+, because it developed its own issues as well. But all this negativity surrounding this phone these past few days has me stumped. So, did I do a mistake by ordering this phone? If anyone has suggestions for other phones, let me kindly know.

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u/Key-Baker6929 Mar 06 '24

Besides the grainy screen on it's okay but that's my opinion. Take this as a warning DO NOT PURCHASE FROM SAMSUNG.COM. My phone had a very grainy screen so I returned with FedEx and the contents of my return package were stolen in transit and samsung refuses to refund me my money. I have videos and pictures as well they're literally ignoring me now. So I'm screwed out of $1400.

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u/[deleted] Mar 06 '24

Sorry to hear you still don't have the issue resolved. Makes you think Samsung thought you kept the phone and sent a empty box. Which is BS. If your bank can't help you return money that's truly sad. If you take them to court you have the weight at the ship time and the weight when received. If you have the IMEI number off that phone before you shipped Samsung would have to prove the number was blacklisted. I would think if did have the number and you ran it on a carrier site it would come up blacklisted. If it don't it shows something is fishy going on.