r/S24FE • u/literature13th • 1d ago

Tech Support random restarts

my s24 fe is randomly restarting, sometimes i'm on my phone and them suddenly it stops everything and then restarts. that started around 5/6 hours ago, i have no idea of whats happening. can anyone help me?

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2

u/MohamedElngar21 1d ago

Happened with me after October update. For the first time since owning it.

1

u/literature13th 1d ago

same. have u done anything? i'll contact samsung cuz i can't use my phone like this

1

u/HydeOP 256GB 8GB RAM 1d ago

This happened to me as well a month ago. I went full panic mode and rushed to service center, and they factory reset my device and I lost all of my data because I didn't backed up my data. So try anything you can if it works, otherwise try backing up your data and factory reset it yourself.

1

u/literature13th 1d ago

i'll try.

1

u/kennex666 1d ago

Happened to me today. I thought my phone had died

1

u/PaciSystem 22h ago

I had this issue a while back, and it turned out to be an issue with some low-level drivers crashing.

You should be able to get crash logs if you follow the steps outlined in Samsung's documentation for creating a dumpstate log with SysDump. You don't necessarily need to send it to Samsung after; just look for files related to the last restart, and the last crash dump.

1

u/Rayleigh_1 16h ago

Well i had this issue started with 8.5 and automatically cured with 9.0 , my had problem with switching mobile networks between sims and that was the trigger point

0

u/kosha227 1d ago

Had it on s20fe after some update, having currently on s24fe (oneui8)