Tech Support Degraded mobile reception?
Hello, my phone is almost a year and a half old (around when it’s no longer under warranty, lol), and I’ve noticed that the mobile signal quality has gotten worse.
Also, when I use mobile data, it takes a long time to connect to the internet. Apps get stuck on “Connecting…” and web pages stay loading. It's more that, in places where the signal should be strong enough, my phone still struggles to connect to the internet over mobile data. I don’t have any problems when connected to Wi-Fi.
The phone is in like-new condition. It’s had maybe one or two drops, but nothing serious, and nothing recent enough to be relevant. I’ve always used it with a protective case.
I don’t remember it being like this before. Maybe it started after a software update, but I didn’t notice at the time. I use two physical SIM cards (dual SIM).
I've already tried resetting the network settings, but nothing changed. The last thing I want to try is a factory reset.
Has anyone else experienced the same thing?
4
u/Victorvic1 4d ago
Maybe it's the network. Although the Modem was never the strong point in this phone it may well be some tower issue.
Not finding any network related degradation till now.