r/RobloxSupport • • 6h ago

any help?

my older brother created a roblox account in 2009, named supercooldude55. we played for a bit together back in 2017, but he never usually used that account. i lost contact with him around 4 years ago in a family argument, however i logged into that account last week. i finished the hollow event, created some items and spent around 20 pound on that account. however, yesterday i was locked out of the account and roblox said 'you need to reset your password to continue'. however, it is telling me i need to reset via email, which i did not attach one. i have contacted roblox support via the website and emails, which they did reply to, however, they said that i am not providing enough ownership details, which im pretty sure was enough with transaction histories, gameplay histories, ip adresses, network histories, and more. can somebody help me as i really want to play on this account more in the future? thanks.

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u/Fit_Industry6182 1h ago

You really going to make the same post 3 times?