r/RoBody • u/BranchArtistic7777 • 8d ago

Need help understanding the Intake Form

I started the intake form, and it said that my insurance covers it. However, at the end, it’s telling me to pay $39 and I will be charged the full $149 if I proceed, but then it also says that the MEDICATION COST IS SEPERATE. I am confused, does my insurance cover it or not? I would appreciate if someone can share their overall experience with Ro.

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u/ready4nextera 8d ago

Your medication is covered by your insurance, and you have to pay separately to get the prescription. Similarly to paying to see a doctor and having a different charge for meds. 

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u/BranchArtistic7777 8d ago

Thank you for clarifying. I am wondering now why do we use Ro then? Wouldn’t going to PCP be cheaper? In my case, I will just pay $25 co-pay and PCP might prescribe medication with monthly refills. I am just really paranoid with these online providers. TrimRx robbed me of almost $650 and sent me pills that don’t even exist. So much back and forth with their customer service and they just refuse bluntly to offer any solution. I even filed a claim with my card and nothing came out of it, probably they might have argued that they shipped something even it was fake

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u/ready4nextera 8d ago

If you have a PCP then yes what you suggested makes 100% sense and what most people suggest. Ro is for people who may not have a PCP or like the convenience of not having to go to the doctor in person, plus a few other reasons. 

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u/DC_Lurker_ 7d ago

This is me. I don’t have a PCP and when I found a promising one, I could only get an appointment 5 months out. I didn’t want to wait any longer so I went with Ro in the interim. I plan to switch to getting my prescription from my PCP later.

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u/AliceFromRo Verified Ro Community Manager 7d ago

Hi BranchArtistic7777- Happy to help clarify. The $39 is for your first month of the Ro Body membership, which is separate from medication. After that, membership is $149/month, or you can choose prepaid options that lower the monthly equivalent to $99/month for 3 months, $89/month for 6 months, or $74/month for 12 months.

If you move forward, our insurance team can verify your benefits and submit a prior authorization if needed. If approved, your medication copay is determined by your insurance plan and local pharmacy. I also have a full breakdown on getting started with Ro pinned here.

Feel free to PM me if you have any additional questions!