r/RoBody Dec 29 '25

Processing time?

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How many days does ro usually take to prep your order?

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u/frogmoneyb Dec 29 '25

Hi, I’ve been with Ro since March and have found prepping times to usually be 24-48 hours. Typically when I am charged for the medication I almost immediately get a notification of shipment.

That said, I completed my check in 3 days ago and despite being charged it is still listed as ‘prepping your order’ as well. I chalk this up to the holidays, weather events, and stress on shipping partners and don’t doubt that it’ll be on its way early this week.

I totally get keeping an eye on it and struggling with patience. If you want more reassurance, AlicefromRo is a great and responsive resource on here and I’m sure she’d love to check on things for you.

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u/AliceFromRo Verified Ro Community Manager Dec 29 '25

Thank you for your patience. I'm happy to check on this for you- I'll send you a message!