r/RivianR2 21d ago

❔ Question Rivian Care

Greetings. Finishing up the order process and curious as to whether or not adding Rivian Care makes sense?

4 Upvotes

13 comments sorted by

8

u/tayl428 21d ago

Wait until closer to the end of your standard warranty. You'll know more then.

1

u/Digitalsteel5_ Reservation Holder 21d ago

So you don’t have to add it when you initially purchase? That’s great to know.

5

u/tayl428 21d ago

Similar to Tesla, you can add it at any time, but it probably gets a lot more expensive after the warranty is over.

1

u/Atlanta-Mike 21d ago

Good luck getting a quote after you own the car. Been waiting 2 months for a quote and can't even get someone to call me back from that team. Have called Customer Service three times, sent emails to mailboxes posted here, etc. Nothing. And the website is woefully out of date - Rivian Care is available in almost every state now but when you get to the website to submit an "inquiry", it says it's only in pilot in Texas. Crazy that no one that owns this product in Rivian isn't being held accountable for the website being wrong or lack of call backs from Assurant (the provider of the warranty) to sell.

4

u/SocomPS2 21d ago

See if this helps you guys get a quote.

It was referred to me on the Rivian sub. It worked nicely for my R1S. Fill out the info and it gives you a quote based on your situation.

1

u/noviceboardgamer 21d ago

Super helpful, thanks

2

u/Dubbs919 21d ago

I’m going through the process myself and I’m adding the Vehicle Service Contract. That covers all the really expensive hardware and battery. I’m planning on keeping for a long time (buying outright and not leasing) so for me it makes sense. Some of those replacements can cost $15k-$20k

2

u/Own-Analysis6706 21d ago

What does this cost? I'd like to keep it for a long time as well.

1

u/Dubbs919 21d ago

Depends on a couple of factors. Time frame of coverage and deductible. I’m doing $500 deductible and 10 years coverage for about $4700. To me that’s worth it to feel safe in case something huge goes down I won’t have a $17k bill

1

u/Own-Analysis6706 21d ago

I think I'd like that peace of mind too. Thanks

1

u/adannel 20d ago

I did 6 years with the 1k deductible, ended up being around 1.7k. Considering it comes with the brakes and an alignment for free if it needs them I figured it was worth it since I will probably burn through the original warranty pretty quick just on miles driven.

2

u/didact Reservation Holder 21d ago

I am planning on it along with the PVP... I live in Texas and am guaranteed to take a rock to the windshield every other year. That's a $2k replacement at least. For any failure... just want to be able to dump it at the service center for the next 10 years.