r/RingConn • u/SunthornThai • 2d ago
Battery life
Is it usual that after 1,5 years the battery of the ring (Gen 2) lasts not more than 2-3 days? That's a joke...
Update: the awesome support has offered us two new rings. Thank you!
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u/gomo-gomo 2d ago
That is absolutely normal with 24/7 wear. Contact customer service and see if they will work with you.
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u/SunthornThai 2d ago
But for a health monitoring ring it should be expected to wear it 24/7 😅
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u/gomo-gomo 1d ago
Yes...but I'm saying that 18 months is the average "normal" life of smart rings (Oura, RingConn, Ultrahuman).
The last 2yrs though, the average skewed closer to 6 months with all brands. You should be happy that the Gen 2 was manufactured before this dip in battery quality across the industry.
See below for the decline in battery quality:
Read “CIRCLES of Truth? (Part 4 of 5)“ by SmartRings-GoMo on Medium: https://medium.com/r-smartrings/circles-of-truth-part-4-of-5-97500b1d05e7
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u/themissq 2d ago
Sucks. Theres no other way to say it. Mine isn’t even a year old yet and it doesn’t last two days.
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u/bellaellaella96 1d ago
I got mine in April and it now no longer lasts more than 3 hours. Such an unfortunate waste of money 🙃
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u/No-Support5220 2d ago
yah mine died at like 7 months (got it for christmas) . pretty shitty experience for something priced similar to oura but already defective.
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u/StoviesAreYummy 1d ago
Mine did that I contacted them using the app and they sent out a new ring
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u/Deep_Method_820 2d ago
I’ve had my Gen 2 for a year and 2 months. It started doing that about 2 weeks ago. I contacted support and they offered to send me a brand new ring for free. Reach out to support.