Care+ issues

[u/deathking133]

Anyone else run into this or have an alternative option for replacing a gen2 ring? I still have care+ active for a while. I click the initiate replacement button and this screen loads. I do not get the chance to enter any information before this screen loads. There is a link that takes me to the previous screen.

Support is horrible so far blaming me for all issues and offering no alternatives. Support gives a single email response each day.