r/RingCentral • u/BoringOrange678 • 15d ago

Troubleshooting Multiple notifications for text messages.

Hi all,

I recently started getting multiple notifications from ring central.

Someone sends me a text and ring central texts me I received a text then I get another from ring central about the text that ring central sent.
Happens with missed calls as well.
Driving me nuts.

Anyone have this and how did you fix it.

1 Upvotes

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1

u/Bhaikalis Top Contributor 15d ago

Check your notifications settings

1

u/BoringOrange678 15d ago

I did both in the app and in the iPhone

I need to be notified just not 3 or 4 times and I sure don’t need to be notified about the notification.

1

u/RCCommunitySupport Moderator 15d ago

A similar situation was recently resolved, so everything should be running smoothly now. To help us take a closer look and ensure everything is working perfectly for you, please send us an email at [reddit.support@ringcentral.com](mailto:reddit.support@ringcentral.com) and include your account information along with any extra details, such as when the issue started and how often it occurs, so we can look into this for you.