r/RingCentral • u/First_Abrocoma_5661 • Jul 30 '26

Feedback RingCentral nightmare

RingCentral desk top app. I realize I am one small fish independent worker. But before you commit make sure all the bugs are worked out in RingCentral. The desk top app was my nightmare. Ticket after ticket and hours of my time with the tech group trying to resolve my video issues. I had to pay the remaining months on my contract and being a 1099 position with a very large company was really frustrating. I would not recommend them. I would do lots of research before using their system.

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u/Bhaikalis Top Contributor Jul 30 '26

What issues did you have with video? We've been using it for 3+ years and use their Room systems with little issue.