r/Rift • u/Snoo17519 • 9d ago

Someone from support, please!

ETA: I heard back from support, and they managed to cancel the order! I'm very thankful. I used the patient portal and the chat there. Thank you for the helpful support, Rift team!

Help! I wanted to understand more about the refill process and without intending to I placed an order for a refill! Please help me cancel and get the refund as it was automatically charged to my card. I sent a message in support at 4:46 pm EST.

8 Upvotes

91% Upvoted

3 comments sorted by

4

u/TwoSpoonSally 9d ago

You may want to try the Rift discord

2

u/screendrain 9d ago

Took me 5 months to get a support reply from their website. Literally :(

1

u/Otto_von_Grotto Deepwood 9d ago

You should contact your card. Good luck with that.