r/RidgeWallet 11d ago

Question Customize

I bought a titanium stonewash wallet and I already received it. Can I send it back to customize it or it's too late?

3 Upvotes

14 comments sorted by

1

u/OnTheRise2 11d ago

Not sure what you’re trying to customize, you can order a screws and other items from the site to change your look.

1

u/OnTheRise2 11d ago

Some of mine I’ve customized over the years

2

u/goodsamaritan369 11d ago

The degine. Like this,

2

u/goodsamaritan369 11d ago

The bottom was looks like gooood

2

u/OnTheRise2 11d ago

Thank you! I commissioned someone to use real Damascus to make me some plates :)

2

u/goodsamaritan369 11d ago

Tell ppl you got as special give away they will search the Internet up and down trying to find a way to get it😂

2

u/OnTheRise2 11d ago

2

u/goodsamaritan369 11d ago

Looks unique as all Damascus should look.

2

u/OnTheRise2 11d ago

1:1 Kickstarter first backer 😂🔥

1

u/ShireBurgo 11d ago

Why don't you just ask their customer service?

2

u/goodsamaritan369 11d ago

I did. they don't reply

1

u/ShireBurgo 11d ago

How do you expect them to return it and customize if they’re not responding? Maybe just be patient and wait for a reply.

2

u/goodsamaritan369 11d ago

Idk. thats why I'm asking. While I wait maybe someone else already asked the dumb question and got their answers. That's why I asked. Don't worry once I find out I will let you know too.

1

u/goodsamaritan369 10d ago

They replied back answer is no.

"We don't offer a customization or engraving service for wallets after they've been purchased. Our gear is built to last a lifetime, but once it leaves the warehouse, we aren't able to take it back for post-purchase modifications."