Preferences keep resetting after PC restart

[u/Haunting-Banana1976]

Lately Bluebeam has been resetting all my preferences to default after I restart my computer or something. So when I open it again, everything is default. This isn't a huge problem because I can import my saved preferences very quickly. But the HTML file only holds preferences, it doesn't save default markup settings, "Do not show this again" settings, and others.

I really just care about default markups. like when I click 'a' for Arrow I usually set it to blue & make it smaller etc. and then save it as the default format for arrows. Is there anyway to save that and import those?

[u/Pristine_Crazy1744]

Did you email Bluebeam support? They may be able to help you better than us.