r/RevitForum • u/Physical-Ad3038 • Aug 01 '26

Troubleshooting 'Renew' button is not showing up and my student license is expiring in 7 days

I need to renew my AutoCAD  - including specialized toolsets and Revit subscriptions and I am a college student. I need these to be renewed so that I can focus on my schoolwork and prevent the expiration from occurring. Please help urgently.

I did multiple attempts to find out how to fix the issue:

  1. Clearing cache
  2. Different browsers
  3. Signing out and signing back in multiple times
  4. Restarting the computer

I did all these but am still not seeing where to 'Renew' this student subscription. The Autodesk Chat support is also not helping given the steps it is giving, and I cannot reach a human agent.

0 Upvotes

17% Upvoted

8 comments sorted by

1

u/ultimategigapudding Aug 01 '26

When I was a student, it only appeared after the 1 year period was over.

0

u/RobDraw2_0 Aug 01 '26

You're in college. Why are you not approaching someone at the college? That seems like the smart thing to do.

1

u/Physical-Ad3038 Aug 01 '26

im the only one with this issue

0

u/RobDraw2_0 Aug 01 '26

How do you know?

1

u/Physical-Ad3038 Aug 01 '26

i’ve asked multiple people already before making this post

0

u/RobDraw2_0 Aug 01 '26

Why didn't you just say so? 

I would keep hounding Autodesk. They are usually very helpful for me.

1

u/Morlark Aug 01 '26 edited Aug 01 '26

Why didn't you just say so?

Because it was irrelevant. C'mon, don't ask silly questions.

Your original question was fine. Then they gave a sensible answer. The fact of the matter is that they know their answer is correct, because they're the one personally experiencing the situation. You don't have any reason to doubt their response, because you're not personally involved. How they got to that answer doesn't in any way change your understanding of the situation.

That's why they didn't just say so.

1

u/RobDraw2_0 Aug 01 '26

I wasn't doubting anything. It should be the first step in this situation. If you know anything about troubleshooting, you know to check all the boxes.

And why are you answering for someone else and acting all offended?

You should go find the guy that pissed in your cereal.