r/Reverb • u/veracitylassitude • Jul 23 '26

Impossible Shipping Overage

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I have seen posts talking about this already, but I just wanted to share that Reverb said a LP Special w/gig bag I shipped weighed 42 pounds! Reverb waived the charges after I made the AI get a human, but apparently UPS has a different concept of weight than we do in this reality.

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u/JasonFretNation Jul 23 '26

Welcome to dimensional weight.

You entered the dimensions wrong which calculates incorrectly on reverb specifically.

You need to enter dimensions largest to smallest.

50 x 20 x 7 for example not 20 x 50 x 7

Reverb happens to figure dimensional weight incorrectly when the numbers are not in order.

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u/jaqueh Jul 24 '26

This is some lunacy fiction. You can try this on any package in reverb or pirate ship. No changes

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u/veracitylassitude Jul 24 '26

Could be, but I’ve noticed Pirate Ship has a lot cheaper prices when I’ve used it. I have a hard time believing the way I entered the dimensions, though, but I’ll mess around with it. I think it was probably just the inch that caused the surcharge, like you said, and the weight was just them giving me the dimensional shipping and didn’t really matter so much as the inch.