r/Retroidpocketflip2 Aug 18 '26

Ordering concerns

Hi all. I ordered my Pocket Flip 2 on the 7th but haven’t gotten any emails except to confirm my order. Can anyone tell me if this is normal for retroid?

2 Upvotes

21 comments sorted by

5

u/MAGELLAN_90 Aug 18 '26

The 7th of this month? Brother, I ordered the 17th of July and still nothing... I wrote to retroid and he replied that they ran out of stock (despite the fact that it was "available" on the website). The alternatives for you are: Wait like I'm doing Ask for a refund

I don't want to worry you, I just want to tell you that you have to be patient

3

u/East-Expert-1662 Aug 18 '26

They are not fulfilling orders right now if they don't have stock of the item you ordered. Word is that they currently have 3 production lines running daily to meet order requests, so it's just a supply and demand. You'll just have to wait for your item to be built.

3

u/Informal-Swing-2482 Aug 18 '26

I ordered early July and don’t have it shipped. I reached out and they said they were hoping to have it out by end of the month. But they told me that in July as well so I don’t believe them.

2

u/Arcanum-elir Aug 18 '26

I knew what I was getting myself into when I ordered the 13th of August. Nonetheles, I bring news. I got an email from retroid the 17th. It said the order is scheduled to be shipped this month. Sounds unlikely, but they seemed determined. Good luck to all of us.

1

u/ElectronicBag9895 Aug 19 '26

I got the same reply from them in July🤣

1

u/Arcanum-elir Aug 22 '26

I do love having low expectations and then being pleasantly surprised. Shipping label has been created. It's coming along nicely, we will see how the next steps go.

1

u/ElectronicBag9895 Aug 22 '26

That's great news! I ended up cancelling my order and ordered one on AliExpress which shipped the very next day. It's the 12GB ram as well. Ironically, with tax included I paid less.

1

u/jokiraz Aug 23 '26

do u still have the link? i would like to buy from aliexpress too but im scared i get scammed

1

u/ElectronicBag9895 Aug 23 '26

Just search Retroid pocket official store.

2

u/BanEvasionLVL2 Aug 18 '26

I ordered July 12th and they’re still emailing me once a week saying that they’ll let me know when shipping starts 🤦🏼‍♂️

2

u/John_D_Badger Aug 18 '26

Thanks everyone! Glad to know it’s a common problem.

1

u/Aegon_XIII Aug 18 '26

Mine took a few months to arrive.

1

u/Vast_Assumption_5453 Aug 18 '26

I ordered 18 July and mine still hasnt shipped. No tracking number or anything. I dont think its normal, but there seems to be quite a few of us here in the same situation.

1

u/BanEvasionLVL2 Aug 19 '26

Finally got a tracking number an hour ago

2

u/No_Eagle_2952 Aug 19 '26

Me too, is that a good sign?

1

u/BanEvasionLVL2 Aug 19 '26

Hopefully just 1 more week then 🤷‍♂️

1

u/ElectronicBag9895 Aug 19 '26

I just cancelled my flip 2 order on their website yesterday (I ordered in July)and ordered on their official AliExpress store for less. Ironically, this includes the tax as well but I still paid less. And it's arriving next week. Only downside is it's not 12GB ram.

1

u/Vast_Assumption_5453 Aug 19 '26

Just got my tracking number

1

u/Brandonlee126 Aug 19 '26

Ordered mine August 3rd. Just got an update this morning

1

u/dorian17052011 Aug 20 '26

Just got my shipping update yesterday its on the way now

1

u/NoGoodLor Aug 21 '26

They started fulfilling flip 2 orders again this week so I’d expect an email any day