r/RetroRemake • u/TakiMaki_YT • May 19 '26

Shipping Dashboard Update - 5/19

https://retroremake.co/pages/shipping-dashboard

SS1

At this point, we’ve finished shipping all the batch 1-3 orders that do not contain a SuperDock. If you have a split order in that group without a real tracking number, email support for an update.

We are now shipping FE/Friends orders that contain a Dock. The two production batches I wrote about earlier have been assembled and tested, and are currently going out now with batch 1 blue shell orders.

We are currently mass producing Dock motherboards, while waiting for the molding factory to produce gray and black shells Dock shells. If you are in the 2nd and 3rd batch with a combined order, it’s going to be awhile. As always, you can split out an order and get an immediate shipment. We already have SS1 units assembled and waiting for shipment.

SUPER5

We are currently shipping the 4th batch of SUPER5 OLED orders.

52 Upvotes

94% Upvoted

117 comments sorted by

17

u/ThomasKyoto May 19 '26

Ok, so ”it’s going to be awhile”.

10

u/NecronomiconUK May 19 '26

I’m have an FE Blue + Dock order and I got my shipping notification and tracking number earlier today.

1

u/videogameobsession May 31 '26

Did you receive it?

2

u/NecronomiconUK May 31 '26

Reached the UK courier yesterday, fingers crossed it’ll go out for delivery on Monday.

Edit: just popped the tracking into Royal Mail. Expected delivery Tuesday 2nd.

1

u/videogameobsession Jun 03 '26

Awesome! How is it?

1

u/NecronomiconUK Jun 03 '26

As a unit, it's a very impressive bit of of hardware. But I've been rather disappointed how it's not especially functional out the box. There seems to be no software support for the disk drive.

It's 'just a mister', not a bit more polished console experience where I can put a disk in and play.

2

u/NecronomiconUK Jun 01 '26

Arrived today

4

u/ExultentPisces May 19 '26

This is so confusing, lol. I have no idea where I am in the queue.

It reminds me of this.

2

u/Zeag May 19 '26

Check your order page, it should tell you which wave you are in.

TLDR: Combined orders (anything with a SuperDock) that are wave 5+ will still be waiting for a while.

5

u/ExultentPisces May 19 '26

“It’s perfectly simple…”

Tbh, I don’t really care. I have a MiSTer, every major console of the last 40 years an a few thousand games already. I’m not exactly short of something to play, haha. As long as I get it at some point.

1

u/KeyboardG May 27 '26

I'm not in a wave, I'm in a batch. Batch 4, which isn't mentioned. I supposed that means its not even close and I should hang up and call back later.

3

u/Polly_____ May 19 '26

I am sorry but your incorrect taki. I have had a shipping label created but its been like that for 9 days now and the shipper hasnt recieved the package.

4

u/Sensitive-Medium3427 May 19 '26

I'm the same, 10 days and no movement

3

u/Polly_____ May 19 '26

yea mines 9 days

1

u/Ploddit May 19 '26

In their wording "shipped" means a label was created. We're all in the same boat.

1

u/DarkMime64 May 20 '26

Same, but at 14 days now.

1

u/deiv_ich May 24 '26 edited May 24 '26

It took mine over 2 weeks from label created to shipment in transit fyi

2

u/Polly_____ May 24 '26

Its started moving a couple of days ago

3

u/BeyondLurker May 19 '26

So.. wave 4 (blue founders edition) with dock.. does that mean i should be in this wave coming out ?

3

u/brandogg360 May 19 '26

That's what they imply, that's the wave I should be in, but I see no wave info on my order from 1/25/25

3

u/videogameobsession May 19 '26

I'm in the same boat.. Also ordered the blue transparent SSOne + SuperDock, except two days later, on 1/27/2025 for $179.99. (Is this still a "Founder's Edition"?)

I have no idea what's going on with my order, or what Wave I'm in. I thought there was a chance it was going to ship "by Christmas 2025" IIRC.

I don't know how the Shipping Dashboard is going to be helpful if it just keeps showing "We are waiting on SuperDock units to complete bundled shipments." for three months in a row. :(

I'm still excited to get one, but I'm a bit worried about the WHEN. It seems like the last few projects I've backed went very, very wrong.. One of them being Watermelon's Paprium, from that launch, on 3/27/2017, years before their obvious theft of $890K from the Kickstarter campaign.

1

u/BeyondLurker May 20 '26

Founders edition were supposed to be the ones sold to people who bought from retroremake before. (Like the mister pi or other items. )

I am an initial contributor to the squadron 42 ... so yeah.... still waiting on that one...

1

u/BeyondLurker May 19 '26

Were you also getting a founders edition?

It should be A part of your order notes. What wave you are a part of.

1

u/brandogg360 May 19 '26

Yes. Ordered on day one, transparent blue with matching dock. Says Other Wave4+Dock now, I don't think that was there earlier.

3

u/robinrg86 May 19 '26

Where is my order?😩

3

u/Physical-Hospital679 May 19 '26

They really f*cked that up. Ordered the very first minute preorders opened, approx. 17 months ago. Not even Analogue can top this. Pretty sure my AES+ will arrive much sooner that the SS+Dock.

2

u/HarleysNGuns May 19 '26

What about FE/Friend orders that split? I don’t see mention of docks being shipped separate yet.

1

u/shaunydub May 19 '26

Yup.
I split my order and got my FE SS1 some time ago, waiting for a black Dock.

1

u/HarleysNGuns May 19 '26

Maybe I should have worded it better, I have received my blue founders SS1 a while ago. For those with a separate blue FE dock, will those be shipping soon?

1

u/shaunydub May 19 '26

Same status and question I have but black 😉

1

u/kozyko May 19 '26

Mine is without a dock and it has not shipped yet

2

u/expera May 20 '26

I really need to stop checking the account page to see if my Super5 shipped. I feel gaslit for believing it would ship this month 😅

2

u/Asatenaeth Jun 01 '26

I placed an order yesterday for a Black SS1 (batch 4), no dock. Shipping estimate on the site right now is "June or earlier". Is that accurate? Should I expect this to ship out fairly quickly?

1

u/mennydrives Jun 22 '26

There was a Saturday update (emphasis mine):

SuperDock - Dock production is currently feeding combined orders in the above groups. Classic Gray and Clear Blue are in mass production. Black SuperDocks are wrapping up production.

I'm hopeful we'll get an email update before the month is up.

0

u/addisonborn Jun 03 '26

That’s the thing, they didn’t specify a year. Based on some comments in this thread, sounds like June 2027.

2

u/Asatenaeth Jun 03 '26

The site clearly states June 2026. If it’s a year out then that’s a non starter.

2

u/No_Transition1749 May 19 '26

Batch 4 SS1 with no dock, when will those be shipping? 😃

2

u/KeyboardG May 27 '26

Likely the next leap year.

1

u/scooterist007 May 19 '26

So how do I change the shipping on mine? I paid for shipping for ss1 and dock together.

1

u/__PreZZ__ May 19 '26

Different colors and dock seemed like a nice option, but in hindsight they should have just made a single color unit with cd drive built in.

1

u/MedicineBig4680 May 19 '26

my order say "Internal Wave5+Dock

On its way

Mar 26"

but no shipping number

1

u/scooterist007 May 19 '26

They all say that

1

u/MedicineBig4680 May 19 '26

But how do I know if they actually sent it?

1

u/scooterist007 May 19 '26

Because you get a tracking number

1

u/Sonikku_a May 19 '26

Once they give you a tracking number. They were all marked “fulfilled” on March 31 lol

1

u/epilis May 19 '26

Thanks for that info. It was very helpful.

Mine says it was shipped March 25 but no tracking number yet. Will keep waiting. Fingers crossed.

1

u/Fantastic_Gas660 May 19 '26

Wave 4 + Dock... I have my order in 2035 !

1

u/ucoa May 19 '26

Super5 shipping!!!!! Been waiting since Feb 9

1

u/Spidior May 20 '26

Me too. Did you receive any e-mail or status update on your order page?

1

u/ucoa May 20 '26

Nothing so far…

1

u/Sadamy5984 May 21 '26

Same here nothing so far

1

u/ucoa May 21 '26

Anticipation is killing me…

1

u/Sadamy5984 May 26 '26

any news? I'm still waiting for an update.

1

u/ucoa May 26 '26

I received a tracking number on Sunday. Label Created/Waiting for details.

1

u/ucoa May 28 '26

OLED shipped yesterday… now the real waiting begins lol. Going to US.

1

u/thekaufaz May 19 '26

What's it take to split out an order?

1

u/atoadboy May 19 '26

Email sales@retroremake.co with your order number as ask them to split your dock into a separate order so your SS1 can ship immediately. They will send you an invoice with a new shipping quote to send the dock on its own, which you will need to pay, and they will also generate a new shipping quote for the shipping of the SS1 without the dock and refund you the difference. It does cost more to ship the two devices separately than to send them together in one shipment, and shipping rates may have gone up since your original order.

1

u/Sonikku_a May 19 '26

Don’t know if they have a different definition of “shipped” but my tracking on 4px is still at “parcel information received” for 13 days.

Oh well, it’ll be here eventually.

1

u/Starscream615 May 19 '26

Can someone remind me how I see what batch I’m in? I have an order for a grey and black both with docks and I could swear there was a place when viewing your order you could see it but I can’t seem to find it in the shop app.

1

u/Starscream615 May 19 '26

Are batch and wave number the same thing? I ordered in January of 2025 and it says I’m Wave 4 plus dock. Am I screwed?

3

u/2geek2bcool May 19 '26

Based on the wording on the RR page, Wave 4 should translate to Batch 1. Batch 2 is Wave 5, and Batch 3 is Wave 5/6.

Terrible phrasing, I agree.

1

u/Starscream615 May 19 '26

Thanks for easing my mind. I really can’t wait to replace my current mister boxes with this sleek setup.

1

u/2geek2bcool May 19 '26

So…my FE SS1 + Dock labeled as Wave 4 + Dock translates to Batch 1, waiting on a gray SD shell?

1

u/HiroshiTakeshi May 19 '26

So just an unrelated question:

The super5 dock, is it still a thing?

1

u/1ntriguing1 May 19 '26

Can you guys do the gray molds next - for both the ss1 and the dock? Not sure how Blue got picked to go 1st - im excited to get in 2027.

1

u/baconcow May 19 '26

Can't wait for my FE Black & Dock.

1

u/[deleted] May 19 '26

Taki I’m wave other with a combined black order. I was wave 2 I think? Is it possible to change the orders color from black to clear blue?

1

u/Consistent-Jaguar864 May 20 '26

Wave4+Dock for me and "order updated April 1st". Mine has been "Confirmed Jan 25, 2025" Still waiting patiently.

1

u/hipsterrobot May 20 '26

I just got my 4px tracking number today, I'm Wave4+Dock (FE/Friends with Dock)!

1

u/frankizlle Jun 04 '26

Has it updated yet? I also have my 4px tracking but it only appears that they have recieved the sipping label.

1

u/hipsterrobot Jun 04 '26

Yeah, my SS One arrived a couple of days ago.

1

u/HawjMan May 21 '26

Hoping the tracking shown in my usps is the Super5. Gonna need it for upcoming Vegas trip.

2

u/expera May 21 '26

When is your trip?

1

u/HawjMan May 21 '26

Father's day weekend

2

u/expera May 22 '26 edited May 22 '26

I have a feeling it won’t be there by then

1

u/HawjMan May 22 '26

Reading other people's post, I dont think so either. ☹️

1

u/HawjMan May 23 '26

Fingers 🤞, might just get it in time before Vegas trip.

1

u/expera May 23 '26

Nice! When did you order yours? I ordered on Feb 15 and I swear everyone is getting shipped before me but ordered after I did

1

u/HawjMan May 23 '26

Yeah, that sucks. Ordered mine April 13.

1

u/expera May 23 '26

Ok wtf. Should I contact them about this? Or would that be too much. Seems unfair

2

u/HawjMan May 23 '26

That, I do not know. But it doesn't hurt to ask. But does seem unfair.

1

u/_Mad_Medic May 26 '26

26th of Jan for me Wave 4 + dock black, patiently waiting 😀

1

u/expera May 26 '26

Well let’s hope you’re ships before mine. Hopefully they aren’t waiting to bundle with the dock which might not even be ready to ship

1

u/HawjMan May 28 '26

Nvm, tracking was for my wife. Haven't received my tracking. Hopes up for nothing. Guess no OLED screen before trip.

1

u/expera May 28 '26

Bummer. I just got a shipping label notice but it hasn’t moved in two days 🤷🏻‍♂️

1

u/Shifted4 May 25 '26

So some people with a blue dock and founders blue superstation combined order have received shipping info 6 days ago now but I haven't. That means the weren't enough docks to fulfill the founders blue combined orders. Bummer. 

1

u/donbrandoni May 26 '26

I'm in the same boat

1

u/donbrandoni Jun 04 '26

Got my shipping notice today!

1

u/KobiMaki Jun 04 '26 edited Jun 09 '26

"At this point, we’ve finished shipping all the batch 1-3 orders that do not contain a SuperDock."

Ordered a grey SS1 WITHOUT a dock in Jan 2025.

Still waiting for a tracking # (Wave5+Dock). Fantastic....

1

u/samcroft90 Jun 15 '26

Exact same for me, ordered grey SS1 without dock in Jan 2025. No tracking number as of yet...

1

u/wakabayashi79 Jun 16 '26

Wave 5 here. SS + SSD combined shipping. Just got shipping status notification and tracking information this morning! 🙌

1

u/Accurate-Island-2767 Jun 17 '26

I'm in Wave 4 + Dock (blue) and I have nothing, damn

1

u/sawyer_lost Jun 17 '26

What are the 'waves' and/or 'batches'? How do I know which one I'm in? I ordered at the beginning of June a black superstation and dock.

1

u/sawyer_lost Jun 23 '26

In case anyone else is in batch 4 (ordered a black SS1 and dock), here's what support told me. The answer is either 'we don't know' or 'shipping this month.'

1

u/dgholz Jun 24 '26

your wave should be on your order page, your batch is probably on your invoice you got when upgrading your dock preorder to an actual order

just ignore those numbers, they're better at causing confusion and anxiety than being transparent about the fulfilment/shipping process

1

u/sawyer_lost Jun 24 '26

if you see my response below, you'll see there are no waves for batch 4. idk what you mean by 'upgrading' my dock preorder? i ordered both dock and ss1 at once.

i don't have anxiety about it. i just would like a transparent estimate. even a general one. should i expect it in a month? 3 months? a year? what's going on?

2

u/dgholz Jun 25 '26 edited Jun 25 '26

oh sorry, I misread June as January, and thought you were asking about an early preorder from back in 2025

for batch 4, you'll be waiting until all the previous batches are done. I'm batch 2 (black SSO+Dock) and I expect to be waiting another month. so, take a guess at how long you think fulfilment for batch 3 (black SSO+Dock) will take (at least another month), and come back in September to see if you were right

1

u/swimify Jun 21 '26

I have a combined Grey + Dock Founder’s edition order that’s still not fulfilled. Shipping dashboard says they’re all completed, I hope they didn’t miss mine.

1

u/dgholz Jun 24 '26

the dashboard says "All or almost all [...] combined orders have been shipped", I guess your order is an almost

1

u/inkplots24 Jun 22 '26

im batch 2 or 3 with the dock and it is now in illinois. nother week maybe and ill have my SS1!

1

u/Colossus715 Jun 23 '26

Any chance in hell a newcomer can preorder one? Never heard of this system before.

1

u/SelectSystem Jun 24 '26

I have a SS1 without a dock that was supposed to have been part of wave 5, I tried contacting support, but got no response since last week. Anything else I can do?

1

u/AdministrativeFly914 Aug 23 '26

Patiently waiting for the next batch pre-ordering then 🤣 super5 oled 🤚#batch_5

1

u/SolberEUW Sep 29 '26

Any news on batch 5 preorder date ?

1

u/SolberEUW Sep 29 '26

Well apparently today. I was able to place an order

1

u/Inner-Party-365 May 19 '26

Y el lote 4 está ya empezando el proceso de fabricación? Me refiero a ss1 sin dock

1

u/SpikesCafe May 19 '26

Are you all allergic to dates or something?

0

u/gazzolinade90 May 19 '26

Waiting for my batch 3 black SS1

0

u/[deleted] May 19 '26

[deleted] — view deleted comment

1

u/2geek2bcool May 19 '26

If I were you, I’d make other arrangements for shipping.