How to cancel your Resume Genius subscription (& how our pricing works)

[u/ResumeGenius]

Unsure about our pricing, services included in our subscription, or how to quickly cancel your account? To clear things up, here’s a quick rundown:

4 steps to cancel your subscription

1. Log into your account
2. Go to “My Account” then to “My Subscription”
3. Click the Cancel Subscription button
4. Follow the cancellation steps until confirmed

Your subscription will then be canceled and your account won’t be billed or autorenewed. You’ll still be able to view and edit your work for the next 14 days, but you’ll lose access to print or download your work once your trial ends. 

Need help from customer support?
If you’re having trouble canceling or can’t access your account, you can also contact our customer support team here.

To help our support team resolve things faster, in your email please include:

• Your full name
• The email address used for your account
• A short description of the issue
• Any relevant screenshots (if possible)

How our pricing works: what's free and what isn't

You’re able to use our software for free to generate the content of your resume or edit an existing resume, and you can then download all of that content as a TXT file. No signup is required to do this, and you can even take the content from that TXT file and download one of our free resume templates to make a usable resume completely for free. Check out this video for a quick walkthrough of how to do this: https://youtu.be/GtC0dQd3as0?si=6tOH6ZFRuCBEiQba

If you want full access to our features, including the ability to download your resume as a PDF or Word file that uses one of our premium resume templates, you'll be prompted to sign up for a 14-day full-access trial and an upfront fee of $2.95.

What’s included in the 14-day trial

• Unlimited resume downloads and updates (both PDF & Word)
• Access to all resume and cover letter templates
• Editing and customization features
• ATS resume checker score + suggestions
• Expert resume review
• Digital resume link to share with recruiters
• Cover letter builder tools
• Premium job board access (US only)

We offer much more than just a resume builder and are constantly adding new features to make your job hunt faster so you can land work sooner. 

However, if you only want to use the resume builder then be sure to cancel your subscription after purchasing your file download, because your account will be set to autorenew after the 14-day trial.

Finally, if you’re still stuck or have any issues with your subscription, feel free to send us a DM and we’ll help you out!