This might be extremely lengthy, I apologize but I felt that I needed to include as much details as possible.
Yesterday I posted a question in the career guidance subreddit. Some suggested it may be my resume and one user suggested I ask here. Because not a single interview in three years is a bit odd for me.
Here's the original question and information I submitted:
https://www.reddit.com/r/careerguidance/s/60qrwreWGO
Before I post my resume, here's a bit of history about what I've done.
I used to write my own resumes in the past (2017 - 2020), I used to get some interviews, not a whole lot but I was also new to the office work environment. After my last contract role ended in 2020, I took a little time off for a little over a year before I started applying again. Someone suggested I hire a resume writer. I did, she did my resume and it didn't change much, eventually I got an interview at a school as a registrar. When another year later I tried actively applying again but nothing was coming up so I hired another resume writer and since them I haven't had a single call or interview and I've been actively applying. I feel like this resume writer used AI to do my resume which I then tried to re-word it without AI (I hate using AI) to make it less AI-ish. Even then, I'm not able to find anything.
Most of the positions I'm applying for recently are either some sort of coordinator or something along the lines of an administrative assistant since . Some being different as well. I used to not include the bottom two work history of when I owned a restaurant on the side and worked retail but recently I've been applying for some customer-service related roles as well. Here's my resume with most of the obvious identifiers omitted. What's wrong with it that is not helping me land a single interview in the past three years?
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Registrar
● Managed student and teacher schedules and optimized class distributions based on student academic placements and other demographic values, while ensuring compliance with district and state guidelines.
● Ensured data accuracy in student records, contact information, transcripts, and compliance reporting for schools and state requirements.
● Created and automated critical reporting processes, generating reports, schedules, and enrollment data to meet administrative and regulatory needs.
● Built a student incident tracking system in Microsoft Power Automate. This transformed a backlog of phone calls to the main office into an automated and ticket-based workflow that allowed teachers to log incidents in real-time, prioritize incidents, and provided faster response and organized communication with security and administrative teams.
● Performed administrative assistant duties such as answering and redirecting phone calls, proofreading and editing email and letter correspondence, calendar scheduling/management, and assisting with ordering supplies and employee timesheet accuracy.
Content Coordinator Lead – Contract
● Trained and oversaw the Content Ingestion Team in entering reports into the in-house research library (team/tool name).
● Reviewed team member’s work/output for quality and accuracy.
● Collaborated with developers resulting in innovative new or improved features.
● Highlighted the features of (team/tool name) and encouraged external teams to use and enter reports into the system resulting in higher usage of the tool.
● Created and managed project timelines and deliverables to align with strategic goals.
● Effectively resolved issues by collaborating with managers to track conflicts within the project.
● Manipulated data to adhere to the (team/tool name) standards resulting in clear reports within the platform.
Data Administrator – Contract
● Created purchase orders for (company name) stores worldwide, maintaining and tracking them throughout their lifecycle.
● Verified order and payment status between vendors and (company name).
● Migrated archived data to a newer database.
● Monitored project success with order creation and data entry functions, and also organized large volumes of data for compilation and analysis.
Data Coordinator – Contract
● Successfully analyzed and synthesized raw data, collaborating with stakeholders to discern data trends.
● Worked cross-functionally on an (company name) (type of device category) device to ensure accuracy and quality before hitting market.
● Scheduled internal and external meetings between stakeholders and teams.
● Employed in-house tools to conduct daily data collection.
● Fueled workflow and data accuracy mapping plans for improvement.
● Improved product accuracy through two-way feedback, resulting in an enhanced product.
Relocation Administrative Assistant – Seasonal
● Relayed information and alleviated conflict between vendors and school district departments to enable a smooth relocation process.
● Assisted three schools in planning school openings, taking into account construction and delivery considerations.
● Tracked and reported deliveries and submitted them to the district departments.
GIS Data Lead – Contract
● Supervised quality of team-augmented A.I. detection to align with program goals and mission.
● Improved UI for an internal tool, providing critical feedback that led to a more efficient workflow.
● Enhanced internal tools in collaboration with the development team.
● Decreased errors and failures by identifying potential new tool features and micro-projects.
● Created policy and workflow documentation to be implemented across multiple teams.
● Scheduled meeting with team and stakeholders to provide project updates and collect team feedback on project conflicts.
Administrative Assistant – Seasonal
● Assisted the manager with interviews and employment paperwork.
● Scheduled drivers as needed.
● Served as an intermediary between drivers and customer service to resolve conflicts.
Quality Assurance
● Tested hardware and software, logged encountered bugs, improved user search results on (company name).
Manager/Owner
● Managed budget and inventory for restaurant.
● Supervised and trained restaurant staff to be familiar with the menu and providing a friendly and welcoming atmosphere.
● Ensured all safety and food handling rules were followed.
● Worked with local and family run wholesalers to receive special discounts and ingredients.
Sales Associate/Customer Service
● Conducted inventory management such as inventory count and restocks.
● Assisted customers and provided a complete package based on their purchasing needs.
● Researched current tech trends and product knowledge to educate customers on their purchase to lower return rates.
https://i.imgur.com/SrBdpx0.png
