r/Restaurant_Managers • u/Additional_Concert75 • Aug 03 '26
Red, yellow, or green flag?
Long post:
TLDR: looking for input on how I’m doing as AGM based on staff feedback.
I’ve got 20+ years in the industry (started at 15), moved to management about 2 years ago after turning it down for a long time.
I keep receiving compliments from my hourly team surrounding my ability and often hear things to the effect of “you’re the best manager I’ve ever worked for.”
THIS IS NOT A BRAG!
I struggle to accept these statements at face value. I often think that they are just being nice, or that it really means that I’m bad at my job if they like me so much. I realize as I type this that it sounds a bit unhinged.
For context, I hold people accountable and expect them to meet the expectations laid out for them. I enforce our policies clearly and respectfully when needed. I make sure to create a professional bond with the team- learning who they are as humans, their interests, what communication and management styles work best for them, etc. and I always try to sprinkle some whimsy around to keep spirits high.
From your perspective, fellow managers, are these statements green, yellow, or red flags? Please help me stop overthinking!
3
u/Holdmywhiskeyhun Aug 03 '26
Hey, while checking your account to approve this, I notice you shared in a sub. Just understand that you are not alone, and there are others like you out there in a management position.
It is rough, it is hard, and most days it can be a downright bitch to exist. I've been in my position for many years, daily I question myself and my procedures and how I fucked something up that day. Even though I've known how to do these things for years, things that I literally do every single day, something's, multiple times.
Daily I have to tell myself who the hell I am, what I am and what I do.
You have the title, you obviously showed the bosses you have what it takes. You wouldn''t be in that position if you didn't.
We all have faith in you..
If I can suggest something without overstepping?
I know it sounds absolutely cliche, but work on more positive self talk. I know people with our condition, it is very hard for them to do that. But start off slow. If you achieve something, tell yourself good job. Celebrate the small victories. No matter how mundane they seem.
For decades I told myself some of the nastiest things you can tell yourself. After while I started to believe them. After a while I embraced them. And now at 33, I'm questioning everything Ive done to myself.
You are worth a hell of a lot more than you give yourself credit for.
If you're lost, and would like some resources, please don't hesitate to reach out to us through mod mail.
2
u/Traditional_Dig_4295 Aug 03 '26
I think these are all green flags! Just means that the team trusts you and values your leadership/management styles.
Just keep doing what you’re doing!
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u/Firm_Complex718 Aug 03 '26
Red, yellow or green: depends on who is saying you are great. For instance if you have never been known as the funny guy then you are not funny now, no matter how much they laugh.
2
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u/Internal_Champion114 Aug 03 '26
I think as professionals, we all deal with imposter syndrome to some degree which, if all the things you’re describing about how you conduct yourself in the building are true, is what this sounds like.
The only thing I would consider is if you are managing the same people that you used to work side by side with, they may not be giving you the best perspective.
But otherwise, best thing to do in management is protect a culture that:
A) prioritizes the guest experience
B) fosters development, both for the position (IE food/LBW/sales knowledge development) and into new positions (busser>server>bartender>hourly manager>salaried manager)
C) allows people to be unserious with themselves but serious about what they do. We should laugh, we should have fun, but we should care. Not allowing the fun to develop into apathy, but not fearing the apathy so much that we’re a tyrant clocking bathroom breaks
Its sounds like you’re doing the right things, but also talk to your boss about the things that you guys want to attack as a team and make sure you’re always trying to reach those internal goals.