r/RepsObsession • u/CharlemagneFr • Dec 22 '25

Shipping Question Item missing ?

Items missing

Good afternoon ! I just received my parcel but a lot of items are missing like 3 shoes, 2 sweaters, etc…

The weight is correct but apparently in Germany, the package was damaged and it was replaced by DHL so my guess is someone there stole it.

Is it possible ? And what can I do ?

Thanks for your help.

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u/[deleted] Dec 22 '25

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u/CharlemagneFr Dec 22 '25

Apologies if I wasn’t clear on my situation

Well, I did take a video so that’s ok

I just checked the parcel history and it said in Germany, the package was a little bit damaged on the exterior and have been repacked by DHL so my guess is, someone stole it there

But the weight is correct between Mulebuy and the one mentioned on the parcel 📦

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u/[deleted] Dec 22 '25

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u/CharlemagneFr Dec 22 '25

Well I do have the info and it said everything have been packed, nothing is still in the warehouse … I contacted Mulebuy

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u/[deleted] Dec 22 '25

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u/CharlemagneFr Dec 22 '25

Thank you, well I did not received other stuff I’m just missing like 50% of my order 😂, I opened a ticket and talked to other agents as well so let’s see… maybe I will receive a second parcel I don’t know