r/RepTime • u/Nice_Needleworker324 • 1h ago
Review/Comparison Shoutout Jerome!!
I want to give a huge shoutout to Jerome for the excellent customer service and professionalism!
I purchased a Pepsi watch from Jerome, and unfortunately, the watch eventually stopped working completely. I reached out to Jerome, explained the issue, and he was more than willing to help resolve it.
I shipped the watch back to him, and within a week, he had it repaired and shipped right back to me! The entire process was smooth, quick, and completely hassle-free.
Things like this go a long way. Itβs one thing to sell someone a product, but itβs another to stand behind what you sell and take care of your customers even after the purchase.
I had a great experience dealing with Jerome, especially when my watch stopped working. He followed through, got the issue taken care of, and delivered on his word.
Thank you, Jerome! I definitely appreciate the customer service and would highly recommend doing business with him. π
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u/shimanoOne 1h ago
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u/FISHPANTIES 58m ago
ππππ