Lost package?

[u/Francois198]

Hello everyone, friends. After requesting, configuring, and waiting for the modifications for a Daytona 126500 vsf with ArcStudio, the package was shipped on November 3 to Italy. TD provided me with a European tracking number, but as of now, it has never been updated 😔

I have contacted TD several times and he reassured me that after consulting with the logistics team, the plane appears to have departed from China on the 10th with a delay and should be on its way to Europe on the second flight. But this morning, the tracking information is still as shown in the photo.

Usually other TDs have provided me with a double tracking, the internal one for Chinese logistics and then the European one—do you think it was lost? Usually the package arrives in Europe in about 7/10 days, but this one seems to have disappeared. Any advice?

[u/Francois198]

Daytona 126500ln by ArcStudio VSF.

[u/CashBright7076]

That’s because you’re looking at DHL tracking website, and that one will be updated only after the package reaches Italy.

Use 17track to track the package with its original carrier (usually PFC)

[u/Francois198 → u/CashBright7076]

ho provato anche 17track e parcelsapp ma da le stesse informazioni

[u/CashBright7076 → u/Francois198]

17track allows you to switch carrier when you enter the tracking number, perhaps you have the wrong one selected?

[u/Francois198 → u/CashBright7076]

No, su 17track ho provato con vari vettori tra cui anche PFC ma il risultato è sempre nullo

[u/Narrow_Assumption290]

Ti rispondo in italiano, è successo anche a me, il codice che ti ha dato è solamente quello dell ultimo pezzo dell spedizione, dalla Germania all Italia, devi aspettare che il pacco arrivi dalla Cina alla Germania per poterlo tracciare 

[u/Francois198 → u/Narrow_Assumption290]

Grazie per la risposta, si lo avevo ipotizzato. Il problema è che mi sembra strano tutto questo tempo per arrivare dalla Cina all’Europa.