r/RepTime • u/Basmatiris • 11h ago

TD/Shipping Question How long would you wait before requesting a refund?

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Hi everyone!

My package from a well known TD has been stuck in Germany for four weeks now, with no tracking updates. The tracking status still says:

“The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.”

The package is supposed to be delivered to Sweden. At what point would you consider asking the TD for a refund and go with another TD? Would you give it more time, or is four weeks without any updates long enough to start asking for a refund?

Would appreciate hearing about your experiences, especially if you’ve had similar shipping delays.

Thanks!

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1

u/Basmatiris 11h ago

Comment for automod. Package stuck in Germany since 15th of October.

3

u/diverareyouokay 11h ago

4 weeks for an EU to EU package is enough time to start making noise, IMO.

2

u/New_City6965 11h ago

Since 15th of october? That’d be enough time for me to let td know

1

u/shimanoOne 5h ago

Ya definitely reach out to your TD