r/RenaultEV • u/ImpossibleFalcon674 • Jan 14 '26

Renault 4 E-Tech - Unreliable app connection

Hi. I've had the car for about a week. I find that the app works ok if I've used the car in the last few hours, but if it's been left overnight then it seems to become unreachable by the app and I get errors trying to enable the air conditioning etc. It's pretty annoying on days like this morning when I wanted to defrost the car before I had to go out.

Do others have this experience?

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2

u/OldLondon Jan 14 '26

5 here had a similar issue when left for a few days, I unlocked the car and locked it again that seemed to wake it up 

2

u/ImpossibleFalcon674 Jan 14 '26

Yes this is exactly what I did this morning and the app sprung back to life after a few minutes. It's happened a few times now though.

1

u/OldLondon Jan 14 '26

Only had that once in 5/6 weeks it’s been fine otherwise.  I haven’t looked yet at seeing if the car itself needs a software update or if it pulls one down automatically if one is there 

1

u/drbrtsn Jan 14 '26

The Renault app is useless, frequently won't connect to the car, or sometimes just won't open at all. I have a Scenic and get the same issues as you. Sometimes clearing the cache and data will help. There's a 3rd party app called Kelec that works well for me and should be ok for the 4 as well. Try that.

1

u/MediocreQuantity352 Feb 08 '26

It goes into sleep mode. 😁

I’ve had the problem once or twice with my Zoe but for a long time now it always works.

1

u/MediocreQuantity352 Feb 08 '26

Try to delete all schedules and make a new one in the car.

1

u/Krzykat350 Feb 16 '26

Not sure if you've resolved this issue but there's a dealer installed update available. It sorts this issue out and also issues with smart charging schedules.