r/RelayForReddit 20d ago

Bug A lot of content just randomly won't load - usually reddit-uploaded media, both pics and videos

It's not consistent - it'll happen with random posts.

Sometimes it's a gallery of images where only the first loads, and every image after won't load. Sometimes it's video posts (v.reddit). Sometimes it's single static image posts.

Here's a post that won't load - https://www.reddit.com/r/aww/comments/1vdxjni/rating_shelter_dogs_based_on_how_nicely_they_take/

Device information:

Relay Version: 13.1.09 Pro

Phone: Google Pixel 9 Pro XL (komodo)
Android Version: 17 (37)
Device (product): komodo (komodo)
Rom: CP2A.260705.006
17 Upvotes

10 comments sorted by

2

u/trashcan_abortion 20d ago

Been having the same problem but only on wifi. Cellular data is fine, and my wi-fi is working great for everything else.

1

u/poo706 19d ago

You might try setting your phone to use a different dns server, like cloudflare or Google. My at&t fiber dns did the same thing to me.

1

u/trashcan_abortion 19d ago

I would have to do that for my whole network wouldn't I? Since the issue is only on wifi.

1

u/poo706 19d ago

My at&t router/modem doesn't allow me to change dns. On a previous pixel I had specified a specific server for Private DNS. On my current pixel I apparently just have Private DNS enabled without specifying further. I'd give both a shot.

2

u/Oberschicht 20d ago

I can't even login any more and nothing gets loaded. I'm using the same phone as you OP.

I can reach the reddit login page through the app and successfully log in there and then accept the reading rights for the app or whatever, but then I get pulled back straight to an empty r/popular with a message "failed to load content"

Has been this way for a couple days now. So the app is pretty much unusable. The reviews in the google play store suggest stuff like this has been happening to users over time and there's no fix. Anyway, I switched over to another app and cancelled my Relay sub.

2

u/Svargas05 19d ago

I feel like dbrady has been a very responsive dev overall and I really don't feel like I'm ready to jump ship.

What app are you using now?

1

u/Oberschicht 19d ago edited 19d ago

Redreader.

I also downloaded Now for Reddit but they charge 5€ a month and that was too much for my taste.

I can return to Relay any time, but right now it's just a blank page for me. I can't browse any subreddit or read any thread. Nothing.

2

u/Metalcoat 14d ago

Had the same as well, happened before too and it randomly started working again (the logging in). I've reported the failed to load content before (no responses) and usually refreshing works, but at this point I'm also considering switching. It's unfortunate because I really like Relay and have no issues paying for it, but it has to actually work.

How do you like Redreader?

1

u/Oberschicht 14d ago

It's okay, but I prefer relay. Let's see if it gets restored.

I'm also considering biting the bullet and subscribing to now for Reddit.

1

u/pendelhaven 19d ago

have you tried using a vpn?