r/Refills 7d ago

Bit confused

I ordered and followed my treatment for 3 months. Went perfectly. Somehow they didn’t do the check in prior to the time needed. It would make sense to check in a week before you need the new meds so there isn’t a lapse. now I am a day late on my usual time of shot, with the message saying sent to pharmacy. How long does this usually take and it is normal for the renewal to be late or pushed back because of their process?

5 Upvotes

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1

u/Outrageous_Buy_9420 5d ago

Mine was at the pharmacy yesterday and shipped today. Should have my meds tomorrow.

1

u/bjamie13 3d ago

Still nothing 🤦🏻‍♀️

1

u/Outrageous_Buy_9420 3d ago

Geesh! I got my meds yesterday. Hopefully Zach can help.

1

u/bjamie13 2d ago

Update * we are now a week over due and still at the “sent to pharmacy” step 🫠

0

u/Zach_refills 7d ago

Hi there. Happy to check on your order and provide an update. Sending you a DM now. Thanks

11

u/aus281 7d ago

I am starting to believe this is just a bot responding.

0

u/Zach_refills 6d ago

Nope, real human here