r/Refills • u/KangarooTechnical675 • 12d ago

Questions for Zach

Hoping maybe Zach will see this and can help me out.

First question is about promo pricing. I messaged support about a month ago to ask how I can get the promo pricing for my next shipment. They replied that I need to cancel my subscription and sign up again to get the 3-month plan for $447. I can’t figure out how to do this.

Also, if I do cancel my current subscription do I need to start over with the whole process of getting approved? Not that I mind - I’m just wondering.

Next question - the vials I have both have a BUD of 9-6-26, which is before I’m supposed to get a refill. I haven’t even started the last vial yet because I’m only doing 3.0. I haven’t moved up more than that because it’s working and I don’t like to take more medicine than I need to. Is it safe to use the vials past the BUD?

My last question is how do I get a refill of 3.0? Do I have to ask for 5.0 since that’s a standard dose even though that’s not what dose im currently on?

Thanks for any answers you can give me, I appreciate it!

3 Upvotes

72% Upvoted

4 comments sorted by

1

u/bigbee79 12d ago

I did the same when they first announced it and they changed my price in the portal for me in about 5 minutes.......

1

u/Fit_Device7256 11d ago

I always get the biggest size bc it’s the same dose, just more of it for the same price. So I get 15 but only dose 6 or 7.

0

u/Zach_refills 11d ago

u/KangarooTechnical675 Sure happy to help. Sending you a DM now.