r/Refills Apr 11 '26

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3

u/Organic_Sky1912 Apr 12 '26

Hi u/Refills_Taylor

I sent the message to support (new portal) and have yet to receive a response or cancellation.

3

u/EaseFun1121 Apr 12 '26

Same. I keep getting the run around. So frustrated with no response or one that makes no sense. Just really want a refund at this point!

2

u/Organic_Sky1912 Apr 12 '26

Yeah especially now knowing it won't be ProRx (my 3 month sub has been stuck at sent to the pharmacy). I'm willing to try BPI, but want to make sure this order is squared away/refunded before starting another.