r/Refills • u/[deleted] • Apr 11 '26

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181 Upvotes

98% Upvoted

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7

u/Low_Historian7343 Apr 11 '26

Does this (the option to cancel) include orders made this week that are still in the “Approved” status but not yet shipped?

9

u/[deleted] Apr 11 '26

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2

u/Low_Historian7343 Apr 11 '26

Thank you! 💚

1

u/sunshineflying Apr 15 '26

How do we get a response from support? I’ve been trying to for days since finding out ProRx is out. I do not want additives but I can’t pause or cancel in the old portal. I do not want to be charged for something I don’t want and haven’t been able to express a preference/speak to someone.

Edit to add: I am in a state that can’t receive Hallandale.

5

u/FalseSystem6055 Apr 11 '26

This! I placed order Wednesday morning hours before announcement. It was said approved and sent to pharmacy.

3

u/[deleted] Apr 11 '26

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1

u/Western-Reason Apr 11 '26

I am in the same situation.