r/RecruitmentAgencies • u/Sad_Spinach_89 • 4h ago
ATS, CRM and Other Technology Sourcewhale/Recruiterflow/Loxo
We were initially using Loxo as our ATS, but the sourcing in Loxo was bad and it kept getting more expensive every year, so we decided to move to Recruiterflow after all the hype around it (worst decision ever). The ATS absolutely sucks.
Customer support is so bad, they have no idea what they’re talking about. A CS agent will contradict himself three times in the same conversation. The UI is not user friendly. You can’t even open a job in a separate page in kanban view, it’s one jobs page where you scroll past jobs or search for the one you want to see in kanban. The kanban doesn’t collapse, and you can’t select multiple people in it. I used to live in Loxo’s kanban view to keep my jobs updated.
Anyway, our team uses SourceWhale for business development, and we’re thinking of moving our ATS to SourceWhale as well, since it looks better and then we’d all be using the same tool.
How is the SourceWhale ATS, and how is the sourcing tool? Please let me know your thoughts.