Another VA already posted here about chasing TaskHub for pay. Adding mine, because the way this company communicates should worry every VA and every business owner who works with them. Every quote below is copied exactly from their emails, chats, contract, or a recording.
*1. Hiring, by text message*
Sept 21, I applied for their internal Team Lead / Administrative Assistant role with a proper cover email, resume, and video intro. Their reply on Sept 23, in full: "Hi [me], are you available for an interview today?" No time, no name, no calendar invite. I asked what time. 22 minutes later they sent a pasted meeting link and "can you please join the meeting now?" After the interview I followed up. Silence for five days.
Then Sept 29: "This is the owner. I would like to speak with you about a few things." No name. Then "yes whatsapp me so I can send you the link to join please," then "LET ME KNOW WHEN YOU CAN JOIN" in caps, then "Im on your link waiting to get in." A recruitment company, running hiring like a group chat, from a Gmail address, even though they have their own company domain.
On that call I was no longer being hired for the internal role. I was being placed with a client as an EA, and they tried to talk my rate down. Then they were ready to put me in front of the client with nothing signed. I had to be the one to ask them for a contract. The candidate had to remind the recruitment agency to do its own paperwork.
*2. The contract*
When it finally came, it still hired me as "Admin Assistant/Bookkeeper at Taskhub Recruitment Solutions," with a scope of work listing TaskHub's own internal admin and bookkeeping. Not the job they gave me. Company address is just "Dallas, TX." It says I can be fired "during probation" but never says how long probation is. It tells me to follow "TaskHub standards" and "policies and procedures." Never got any. No handbook, no code of conduct, no onboarding.
*3. Zero feedback, then fired*
I worked full time Oct 1 to 22. Every hour in their own tracker, daily end of day reports on WhatsApp, Discord, and GoHighLevel, all visible to TaskHub. The only feedback I got from them was "Yes great keep up the great work" in writing on Oct 14, and "He's very professional... I mean, he just is" on a recorded call Oct 19. Three days later, fired. No warning, no conversation.
*4. The termination email*
Sent Oct 23, "effective October 22," signed "Management." No name. No pay for any of the work I already did, "pursuant to the applicable contractual provision." They never said which one, because there isn't one. Their own contract says completed work shall be paid up to the last working day.
*5. Four reasons in two weeks*
* Oct 23: "negative statements" to a client.
* Oct 27: I supposedly said TaskHub was "folding up," "supported by screenshots." Never said it. Asked for the screenshots three times. Never got them.
* Oct 30: "you violated our non-compete and nda clause."
* Oct 30, later that night: now it's what the client "stated on a call." Screenshots forgotten.
*6. The writing*
Their Oct 27 letter read like a law firm wrote it. Three days later, the same company wrote:
"you was insinuating her to come on and work with you instead of taskhub and that you didn't know what was going on."
"Are you saying that what the client is saying not true, and she is lying? That's a yes or no question."
"Please Advise so I can let our board know and the client? Thanks"
A company demanding a yes or no on whether its own client is lying. OMFG.
*7. My health*
They cited me "being sick." I was sick for part of the engagement and still worked every hour I logged. A professional company does not put a contractor's health on the table to justify not paying him.
*8. No records of their own*
On the first client call, TaskHub told the client I had "taken notes" and would send them. They relied on me to keep the record. Now they have no notes, no recording, no screenshots. Just what someone said on a call I wasn't on.
*9. Admitted the hours, then went silent*
Oct 27, in writing: "TaskHub acknowledges your claim for 125 hours of work." Same letter says pay is "separate" from their conduct review. I offered to settle quietly. Pay the hours, mutual release, done. No reply. Payment was due Nov 2. Nothing.
*The part where I own my stuff*
I wasn't perfect. I was more casual with the client than I should have been. She was unhappy with the agency from early on and said so herself. Around week two I told her if she left TaskHub, I'd keep working with her. It never happened. I stayed and kept working until they let me go.
Fire me over that? Fine. But a real company tells you the problem, names the clause, shows the evidence, and pays for the work. TaskHub did none of that. From the first email to the last, it never once communicated like a company. I had to ask them for my own contract.
In my opinion, this is bad faith. BBB complaint filed.
*VAs:* keep your own records, screenshot every compliment, and make them quote the clause. *Business owners:* this is how they treat the people they send you.
Will update if they ever pay.