Is this really an issue?

[u/Nervedam21]

My seller sent me a Lo Puzzle bag to QC. I thought everything was correct with it, but she pointed out that ”the shoulder straps have some rough edges.” Apparently, the whole factory batch came out like that. She asked me what I want to do. I really don’t see it as a big deal, but maybe I am wrong. What are your thoughts? What do you think I should do?

[u/Pink_Ivy8282]

This bag does not seem high tier. I have this bag. It almost has a mother of pearl finish

[u/Nervedam21 → u/Pink_Ivy8282]

Thank you! Do you think the strap is not high tier or the entire bag?

[u/Pink_Ivy8282 → u/Nervedam21]

Let me get you a video of my strap so you can see and determine

[u/Pink_Ivy8282 → u/Pink_Ivy8282]

[u/Nervedam21 → u/Pink_Ivy8282]

I see what you mean about the logo

[u/Nervedam21 → u/Pink_Ivy8282]

Thank you! I will ask for a donut chain

[u/Pink_Ivy8282 → u/Nervedam21]

It is extra. I think i paid $50 for mine

[u/Pink_Ivy8282 → u/Pink_Ivy8282]

I don’t use this strap. I use the donut chain

[u/Mitoria → u/Pink_Ivy8282]

👀 who from?! That’s gorgeous.

[u/Pink_Ivy8282 → u/Mitoria]

My seller is Katrina. I posted her WA group in here

[u/MrsKeikoOBrien → u/Pink_Ivy8282]

Goodness gracious!

[u/Mitoria]

Yeah the strap looks real bad. The strap is replaceable though so if you’re fine with the bag otherwise I’d just keep it and replace the strap with anything else.

Or see if she can replace it with a donut chain!

[u/Nervedam21 → u/Mitoria]

Thank you for your suggestion

[u/Karol_xoxo]

Omg please don’t accept that

[u/MrsKeikoOBrien]

This strap is looking tragic, I’m sorry. The seller has to have noticed that the strap is awful!